Welcome to Pallet Liquidation USA. These Terms & Conditions govern your use of our website and services, including the purchase of liquidation pallets, wholesale inventory, and related products.

1. Business Model

Pallet Liquidation USA sells liquidation pallets, overstock inventory, customer returns, shelf pulls, wholesale merchandise, and related products sourced from various retail and distribution channels.

2. Product Condition

Products may include new, open-box, used, refurbished, customer-returned, or untested merchandise unless otherwise stated in the product listing.

Packaging condition, cosmetic appearance, and included accessories may vary due to the nature of liquidation inventory.

3. No Guarantee of Resale Value

Any estimated retail value or resale value provided is for informational purposes only and is not guaranteed.

4. Pricing & Availability

Prices and inventory availability are subject to change without notice.

We reserve the right to modify, discontinue, refuse, or cancel orders at our discretion, including in cases of pricing errors, inventory shortages, or suspected fraudulent activity.

5. Orders

Customers are responsible for providing accurate billing, shipping, and contact information when placing orders.

6. Shipping

We offer free shipping on eligible orders within the United States unless otherwise stated on the product page.

Orders are typically shipped using freight carriers, LTL shipping, truckload freight, or standard delivery services depending on the order size and destination.

Estimated delivery times may vary based on carrier scheduling, weather conditions, holidays, and destination.

7. Delivery Responsibility

Customers are responsible for ensuring that delivery information is accurate and that shipments can be received at the provided address.

Freight deliveries may require scheduled appointments and are typically curbside or loading dock deliveries.

8. Refunds & Returns

We offer a 30-day return policy on eligible items.

Returns may be requested for buyer’s remorse, damaged items, defective products, incorrect orders, or items significantly different from the product description.

Please review our Refund & Returns Policy for complete details regarding return eligibility, free returns, refund processing, and return instructions.

9. Risk of Loss

Risk of loss transfers to the customer upon confirmed delivery by the shipping carrier.

10. Customer Responsibilities

• Inspect shipments upon delivery
• Report any delivery issues promptly
• Provide accurate shipping and contact information

11. Website Use

You agree not to misuse this website or engage in any unlawful activity that could interfere with website operations, security, or other users.

12. Limitation of Liability

To the fullest extent permitted by law, Pallet Liquidation USA shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our products or services.

13. Privacy

Your use of this website is also governed by our Privacy Policy.

14. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

15. Contact Information

Pallet Liquidation USA
Email: sales@palletliquidationusa.com
Phone: (407) 906-2910
Hours: Monday – Saturday, 9:00 AM – 5:00 PM